OneFlyGo agent support

How do I book a flight?

Log in to the portal, search for your desired route and date on the home page, select a flight, and complete the passenger details to confirm your booking.

How do I get my e-ticket?

Your e-ticket is generated instantly upon booking confirmation. You can download or print it directly from the booking confirmation page.

What happens if my credit balance is insufficient?

If your credit balance is too low to complete a booking, contact your account manager to request a credit top-up. Bookings cannot be processed without sufficient credit.

How do I cancel a booking?

Contact our support team via email or phone with your booking reference number. Please refer to our Cancellation Policy for applicable timelines and charges.

Can I change the travel date after booking?

Date amendments are subject to airline availability and fare difference. Contact support with your booking reference to initiate an amendment.

How do I register as an agent?

Apply online at oneflygo.com/apply or contact sales@oneflygo.com with your agency details. Our team will review KYC and activate your OneFlyGo partner account.