Cancellation Policy

1. General Policy

All flight bookings made through the One Fly Go portal are subject to the cancellation and refund rules of the respective operating airline. We act as an intermediary and do not independently set cancellation terms beyond what the airline mandates.

2. Cancellation Requests

To cancel a booking, contact our support team with your booking reference number:

• Email: sales@oneflygo.com
• Phone: +91 99075 79696

Cancellation requests must be submitted at least 4 hours before scheduled departure. Requests after this window may not be processed.

3. Refund Timeline

4. Non-Refundable Tickets

Some fares are non-refundable by nature. These will be clearly indicated at the time of booking. No refunds are issued for non-refundable tickets regardless of the cancellation time.

5. Service Fee

A service fee may be charged by One Fly Go for processing cancellations, in addition to any airline-imposed cancellation charges. This fee will be communicated at the time of cancellation request.

6. Date Changes & Amendments

Date changes are subject to airline availability and applicable fare difference. Amendment fees may apply. Contact support to initiate any amendment to an existing booking.